Privacy policy

Last updated: 18 January 2024

We are dedicated to safeguarding and preserving your privacy when visiting our website or communicating electronically with us.

This Privacy Notice (‘Notice’) provides an explanation about what happens to any Personal Data that you provide to us, or that we collect from you.

By continuing to use our Website and services, which includes the purchase of products made available on and through our Website (‘Services’), you agree to our Terms and Conditions (‘Terms’) and this Notice for the collection and processing of your Personal Data.

This Notice sets out our use of any and all Personal Data collected by us in relation to your use of our website, https://rebeccaudall.com (‘Website’). The Website is operated by Rebecca Udall Limited, a private company limited by shares, registered in England under registration number 11730964, and with its registered office at George House, Derwent Road, Malton, United Kingdom, YO17 6YB. (‘Rebecca Udall’, ‘we’, ‘us’, ‘our’, ‘ourselves’).

For the purposes of processing your Personal Data, we are the Data Controller (as defined under Article 4(7) of the EU General Data Protection Regulation 2016/679 (‘GDPR’) as well as the UK GDPR. Personal Data shall have the meaning given to it under Article 4(1) of the GDPR 2016/679, and the UK GDPR, and which is more particularly defined in this Notice below.

This Notice should be read in conjunction with our Terms. We may amend or update this Notice from time to time and will publish revised versions on our Website. We reserve the right to alter and make changes to this Notice at our sole discretion and we therefore request all users to regularly refer to our Notice for updates and variations.

The contents of this Notice are as below:

Who is the person responsible for the management of your Personal Data?

What Personal Data do we need/receive?

What are the sources of collection of your Personal Data?

How do we use your Personal Data?

Children’s Privacy

What are the Lawful Bases for processing your Personal Data?

Who may use your Personal Data?

Social Media

How do we store and transfer your Personal Data?

For how long do we store your Personal Data?

Use of Cookies

Marketing Communications

Transfer of your Personal Data outside of the European Economic Area

Changes in Terms of Privacy

Third party Links

Payments

Other service providers we use

Access to Personal Data

Erasure of your Personal Data

Your Rights in relation to your Personal Data

Further Information on your rights in relation to your Personal Data as an individual

Your right to object to the processing of your Personal Data for certain purposes

Contacting Us

Who is the person responsible for the management of your Personal Data?

As a business operating in the United Kingdom, we are registered with the Information Commissioner’s Office (ICO) under registration reference: ZA906637

The person responsible for data protection is Rebecca Udall. For any queries relating to the management of your Personal Data please do not hesitate to send us an email at customerservice@rebeccaudall.com

What Personal Data do we need/receive?

‘Personal Data’ has been defined under the GDPR and the UK GDPR as ‘any information relating to an identified or identifiable natural person (‘Data Subject’)’. ‘An identifiable natural person is one who can be identified, directly or indirectly, in particular, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.’

Any references to ‘Personal Data’ in this Notice therefore means information about living individuals, which, alone or in conjunction with other information held by us is capable of identifying them. The GDPR 2016/679, the UK GDPR, The Data Protection Act 2018 and any other national implementing legislation relating to data protection in the UK, regulate our use of your Personal Data (collectively ‘Applicable Data Protection Law’).

In order to provide our Services or for the purposes of conducting our business we may need the following Personal Data from the individuals we are dealing with (‘you’, ‘yours’, ‘yourself/yourselves’).

We have tried to cover categories of Personal Data that we generally require while providing Services to our clients or for the purposes of operating our business. However, this is not an exhaustive list.

Your name
Your physical and electronic addresses
Your phone number
If you are a company, the company registration number and registered office address
For the purposes of making payments or any other transactions, bank, or debit/credit card details
For employment purposes, National Insurance number, photo identification documents and bank account details
Details of your visits to our Website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data
Any other information that you provide by filling in forms on our Website, such as when you register for information or make a purchase
Any other information provided to us when you communicate with us for any reason
Your social media account details if you follow us on or communicate with us via social media

What are the sources of collection of your Personal Data?

We may obtain Personal Data from you when you contact us or get in touch with us via our Website or when you, or your organisation correspond with us through any means of communication. This includes Personal Data you provide to us when you:

contact us with a question or query via our Website, email or telephone
ask us to provide our Services, which includes the supply of products to you
ask us to collaborate with you on any assignment
contact us or authorise anyone to contact us for the purposes of our Services
contact us to provide us your services or goods
correspond with us to submit any complaints that you may have
correspond with us to address any complaints we may have raised
register for a seminar, networking, or social event where information is shared between fellow members
register to receive updates and newsletters from us
attend events and provide our staff with your personal information, business cards or contact details
deal with us when we are providing services to our clients (which may be you, your dependent, your organisation or a third party)
submit identity documents directly to us or to third party agencies commissioned by us to collect your Personal Data for the purposes of carrying out identity checks and due diligence (We shall continue to remain the Data Controller for any Personal Data submitted to third-parties in connection with your dealings with us)
contact us for the purposes of employment or apprenticeships and
connect with us on social media platforms or join groups created and administered by us on social media.

We may also collect and retain Personal Data:

obtained from public sources about you or your organisation, which includes all information available on your website, the Companies House, or other online sources accessible through Search Engine Optimisation searches
obtained from third parties, that may include our clients, professional regulators, public bodies, and other entities, including providers of analysis, screening and database services who have a right to disclose this information to us and
relating to whether our contacts read electronic correspondence from us or click on links we send them.

How do we use your Personal Data?

The Personal Data that we collect and store relating to you is primarily used to enable us to provide our Services to you. In addition, we may use your Personal Data for the following purposes.

to provide you with information requested from us, relating to our products or Services. To provide information on other products or Services which we feel may be of interest to you, where you have consented to receive such information.
to meet our contractual commitments to you, including the delivery of purchased products, and to give you updates about the status of your order.

to notify you about any changes to our Website, such as improvements, or service/product changes, that may affect our Services.

to carry out research, including market research, statistical research on site traffic, sales and other commercial information to assist us in improving the Services we provide to you and to improve our Website
for internal use such as governance, quality control and monitoring purposes
if you are an existing customer, we may contact you with information about products and Services similar to those which were the subject of a previous sale to you.

to send you newsletters and other promotional material if you have opted-in.
to connect with you on social media, if you have requested to connect with us and, once connected, to provide you with information and updates about us and our Services on social media.

To send you cart reminders in relation to items in your cart but not yet purchased, or that you have viewed while browsing our Website.

By clicking on the ‘Subscribe’/ ‘Join Now’ button on our Website, you consent to us using your Personal Data as detailed above, including the use of your Personal Data for the purposes of offering you discounts, and sending you newsletters, updates and other promotional material.

Children’s Privacy

We do not knowingly collect or process Personal Data from anyone under the age of 13 (thirteen) years old (‘Child’/ ‘Children’). Our Services and Site Content are not directed at minors, i.e., persons below the age of 18 (eighteen) years, especially children below the age of 13 (thirteen) years.

If you are a parent or guardian and you are aware that your Child has provided us with Personal Data without your consent, please contact us. Unless contacted by a parent or legal guardian, we have no way of knowing that Personal Data was submitted by a Child without parental consent. As a parent/legal guardian you understand that that the onus of controlling your Child’s Personal Data lies on you. If we become aware, after notification by a parent/legal guardian or the Child themselves, that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that Personal Data from our servers.

What are the Lawful bases for processing your Personal Data?

The following are the lawful bases for us processing your Personal Data:

Article 6.1 (a) of the GDPR 2016/679 and the UK GDPR- Consent

In order to avail of our Services, you consent to us obtaining and processing your Personal Data. While dealing with you we may issue terms and conditions (‘Terms of Business’) or execute a contract outlining the terms and conditions of our engagement with you. The Terms of Business/contract along with this Notice set out the purposes for which your Personal Data may be obtained and processed by us. By accepting the Terms of Business or by using our Website or by executing a contract with us and by continuing to deal with us you confirm that you have consented to us collecting and processing your Personal Data in accordance with our Terms and this Notice.

By expressly opting in to receive our newsletters and promotional material, you consent to us using your email address for the said purposes, in which case the lawful basis for us using your Personal Data is your consent as outlined in Article 6.1 (a) of the GDPR 2016/679, and the UK GDPR.

‘Consent’ as defined under Article 4 (11) of the UK GDPR means any freely given, specific, informed and unambiguous indication of the Data Subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of Personal Data relating to him or her. Therefore where you opt-in for us to contact you or voluntarily request for our services, you consent to us using your Personal Data to fulfill the requests made by you.

Article 6.1 (b) of the GDPR 2016/679 and the UK GDPR- Contractual necessity

One of the grounds for obtaining and processing your Personal Data is so that we can perform our Services in line with the Terms of Business mutually agreed to by us. This includes the collection and use of your Personal Data in order to perform a delivery/shipment contract.

Article 6.1 (c) of the GDPR 2016/679 and the UK GDPR- Compliance with legal obligations

We may have to collect and process Personal Data, where such processing is necessary for compliance with a legal obligation to which we as the Data Controller are subject. In order to comply either directly or through our delivery partners, with certain legislative and regulatory requirements relating to client due diligence, we may have to collect and process your Personal Data. Consequently, we may process your Personal Data to carry out identity checks and maintain records of customer due diligence.

We may employ third party service providers for the purposes of carrying out client identity checks, or for processing your Personal Data for the purposes of due diligence. However, we remain the Data Controllers.

As part of our shipment/delivery contract, certain Personal Data may be provided to the authorities of the countries of transit, or destination for custom and tax clearance, or for security screening, as required by the laws of such countries, in which case the lawful basis of processing your Personal Data is compliance with legal obligations as outlined in Article 6.1 (c) of the GDPR 2016/679, and the UK GDPR.

Article 6.1 (f) of the GDPR 2016/679, and the UK GDPR- Legitimate interests

In circumstances where you are a client of or are an employee at Rebecca Udall Limited we may have to process your Personal Data to promote and pursue legitimate interests of the public and/or our organisation, and/or yours as our client or employee.

In terms of promotional material, if you unsubscribe from our mailing list or revoke your consent to receive our newsletters and promotional material, corresponding Personal Data will be removed from our mailing list and will no longer be processed for these purposes. Including your email address in our blocking list is effected in order to safeguard our legitimate interests under Article 6.1 (f) of the GDPR 2016/679, and the UK GDPR. Our legitimate interests lie in not sending you any e-mails in the future.

* However, you can object to us processing your Personal Data, on any of these bases at any time and, if you do so, we will stop processing the Personal Data unless we can show compelling legitimate grounds which override your rights and interests such as, without limitation your own health and safety or the health and safety of any other person(s), or the legitimate interest of our organisation and/or the public or that we need the Personal Data to establish, exercise or defend legal claims – see ‘Your rights in relation to your Personal Data’ below.

Who may use your Personal Data?

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease the subscription lists to third parties.

We may disclose your Personal Data:

to enforce our policies, to comply with our legal obligations (such as if we are required to disclose your Personal Data under a court order, legal requirement and/or regulatory requirement) or in the interests of security, public interest, or law enforcement in any country where we have entities or affiliates. For example, we may respond to a request by a law enforcement agency or regulatory or governmental authority, including without limitation, customs authorities of a country. We may also disclose Personal Data in connection with actual or proposed litigation, or to protect our property, security, people and other rights or interests
to our employees, independent contractors, consultants, partners and/or third parties who help deliver our services to you. Examples include hosting our web servers, delivery partners, analysing data, providing marketing and administration assistance, and providing customer service. These companies will have access to your Personal Data as necessary to perform their functions, but they may not use that Personal Data for any other purpose. Our contracts with all third parties processing our clients’ Personal Data shall outline their obligations relating to data protection.
to our delivery partners. Currently DPD, DHL and Royal Mail are our delivery partners, and we share with them your or third-party Personal Data provided by you, in accordance with the legal basis outlined in Article 6.1 (b) of the GDPR and the UK GDPR, i.e. contractual necessity, as our delivery partners will perform the shipment/delivery obligations under our contract with you. DPD, DHL and Royal Mail shall use and process your Personal Data, and/or the recipient’s Personal Data in accordance with their respective privacy policies, which can be read at:

DPD- privacy policy

DHL- privacy policy

Royal Mail- privacy policy

If you are providing us with third-party Personal Data please ensure that you are authorised to do so. We will use and process such Personal Data submitted by you, primarily for the purposes of fulfilling our contractual obligation as outlined in Article 6(1)(b) of the GDPR 2016/679, and the UK GDPR, and/or in accordance with any other above-mentioned grounds.

We may share aggregated anonymised data with third parties in order to monitor our Services and to ensure consistent quality and safety relating to the Services is provided to clients.

Social Media

Please remember that when you share information publicly on the Website or on social media platforms, for example a comment on a blog post or within social media groups, it may be indexable by search engines, including Google, which may mean that the information is made public.

When you participate in conversations on social media your Personal Data may be visible to members of the concerned social media group and to the public in general. Please note that you participate in social media related activities at your sole discretion, and we shall not be liable for the access and use of your Personal Data by third parties via social media, including circumstances, where third parties contact you or initiate a conversation with you, on social media or otherwise, as a result of your Personal Data being made available to them via our social media groups or any activity you participate in through our social media platforms or by connecting with us on social media.

Also please note you may be tracked by Facebook (Meta), Google, Pinterest or Instagram (Meta) cookies if you access our profile via these social media platforms. The links to their respective privacy policies have been provided below:

Facebook- privacy policy
Instagram- privacy policy
Google- privacy policy
Pinterest- privacy policy and privacy settings

How do we store and transfer your Personal Data?

All Personal Data collected by Rebecca Udall is stored in a secure manner compliant with the GDPR and the UK GDPR.

Your Personal Data may also be stored on servers that may not be located in the United Kingdom and/or the European Economic Area (the EEA). Servers, marketing automation and payment platforms that we use for the operation of our business include:

Shopify/ Shop Pay- privacy policy
Amazon Pay- privacy policy (this link only applies to Amazon accounts of residents of the United Kingdom. We advise you to read Amazon Pay’s terms and conditions relating to your country)
Apple Pay- privacy policy
Google Pay- privacy policy (this link applies to accounts of Non-U.S and Non-Indian residents. If you are using Google Pay in the United States of America or India, please refer to Google Pay’s terms and conditions applicable to the United States and India respectively)
PayPal- privacy policy (this link only applies to PayPal accounts of residents of the United Kingdom, Guernsey, Isle of Man and Jersey. We advise you to read PayPal’s terms and conditions relating to your country)
Clear Pay- privacy policy
Klaviyo- privacy policy

Some of the above-mentioned companies (Amazon, Apple, Google, PayPal, Klaviyo) are headquartered in the United States of America. Consequently when you use our Website to purchase products or opt in to receive promotional material your Personal Data may be processed by servers located in the United States of America, with less strict privacy laws and the associated risk of your Personal Data being easily accessible in the United States of America.

Should you not wish your Personal Data to be processed in the United States of America you must not:

opt-in to receive promotional material from us
purchase products via our Website, and/or pay using the above-mentioned platforms.

A purchase by you of products using our Website and/or using any of the above-mentioned payment platforms shall constitute your consent to your Personal Data being processed in the United States of America.

We may also transfer Personal Data that we collect from you to locations within and outside of the United Kingdom but within the European Economic Area for processing and storing. Also, it may be processed by staff operating within the European Economic Area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services.

Some of the third-parties we transfer your Personal Data to within the UK and/or within the EEA include:

DPD- privacy policy
DHL- privacy policy
Royal Mail- privacy policy
ClearPay- privacy policy

By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your Personal Data is treated securely and in agreement with this Notice.

Emails- all our inbound and outbound email communications are TSL (Transport Security Layer) encrypted, which is an industry standard for all encryption.

Security of Personal Data- The transmission of Personal Data via the internet is not completely secure and therefore we cannot guarantee the security of Personal Data sent to us electronically and transmission of such Personal Data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our Website, you are responsible for keeping this password confidential.

For how long do we store your Personal Data?

Our policy is that we retain your Personal Data for as long as it is necessary for the purposes set out in this Notice, or as is required by applicable law. All of the Personal Data is disposed of securely to ensure compliance with Applicable Data Protection Law.

Use of Cookies

On occasion, we may gather information about your computer for our Services and to provide statistical information regarding the use of our Website.

Such information will not identify you personally as it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. A cookie is a small text file. Where used, these cookies are downloaded to your computer automatically, typically somewhere within your browser settings files. They help us to improve our Website and your experience of it.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our service. Session Cookies are temporary cookies, as they store information about your current session and then are erased when your browser is closed.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.

Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyse our service.

All computers have the ability to decline cookies. Our Website will display a pop-up to remind you that when you access our Website we will place cookies on your device to improve your experience of our Website. We will also give you the option to consent or opt-out of cookies. You can opt-out of cookies by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements (if any) on our Website.

We have presence on social media, such as (without limitation) Facebook, Instagram, Pinterest and Google. Your access of our profile via these social media platforms may result in you and your activities being tracked by the cookies placed by these social media platforms.

For more information on Cookie Consent you may also want to visit the UK Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/

Google Analytics- In order to optimise our service we may apply Google Analytics and our own statistical analyses.

Google Analytics is a web analysis service provided by Google, which is used for purposes of market research and ensuring that the service meets user requirements. Google Analytics uses ‘cookies’, which are placed on your computer to make it possible to analyse how you make use of the service. The information generated by the cookies about your use of the service (including your pseudonymised IP address) is as a rule transmitted to and stored by Google on servers in the United States of America. Google uses this information in order to evaluate your use of the service and to create reports on activities for the operator of the service. Google may also transmit this information to third parties if this is prescribed by law, or if third parties process the data on behalf of Google. On no account will Google connect your IP address with other Google data. At https://tools.google.com/dlpage/gaoptout?hl=en-GB you can, with effect for the future, opt out of the recording and saving of your Personal Data at any time. In addition, we use Google Analytics remarketing and reports on demographic features and interests in order to display to website visitors relevant advertisements on the partner websites of the Google display and search network. The saving of cookies makes it possible to analyse user behaviour and activate interest-based advertising.

Marketing communications

If you have given permission, we may contact you about any of the following:

client and purchase information
occasional information about our Services, products and offers
updates about Rebecca Udall and the products offered through our Website
newsletters and other promotional material (if you have opted-in to receiving them)
new blog posts
cart reminders

In compliance with Applicable Data Protection Law, all emails sent by us will clearly state who the email is from and will provide clear information on how to contact the sender. In addition, all marketing email messages will also contain concise information on how to remove yourself from our mailing list should you wish to, so that you receive no further email communication from us.

We are committed to keeping your Personal Data confidential. We will use your email address solely to provide timely information about us and our services and we will maintain the Personal Data you send via email in accordance with Applicable Data Protection Law.

Email Marketing and Marketing Automation- We use a third party service called Klaviyo to send out our e-newsletters, administer our mailing list, and to automate all our marketing activities. Their privacy policy can be viewed at: https://www.klaviyo.com/legal/privacy/privacy-notice

Country of storage: United States of America. This country is not subject to an adequacy decision by the European Commission.

Safeguard(s) used: Klaviyo offers tools such as double opt-in settings so that you can ensure that your customers have consented to receiving marketing and promotional material. Following the invalidation of the EU-US Privacy Shield Framework, Klaviyo has also incorporated the European Commission’s Standard Contractual Clauses into their Data Protection Addendum, which in turn is incorporated into their Terms of Service. Klaviyo also provides GDPR complaint forms, allowing for granular consent, i.e. separate consent for email marketing and Facebook marketing.

Personal Data you submit to subscribe to our e-newsletters and/or any other marketing activities will be stored outside the European Economic Area on Klaviyo’s Inc’s servers in the United States of America. For further information about the safeguards used when your Personal Data is transferred outside the European Economic Area, see the section of this Notice below titled ‘Transfer of your Personal Data outside the European Economic Area’.

Transfer of your Personal Data outside of the European Economic Area

Your Personal Data may be transferred and stored outside the European Economic Area (EEA) in the circumstances set out in this Notice. Where we are required to do so, we will ensure appropriate safeguards and protections are in place, including undertaking safeguards required to be implemented by the Information Commissioner’s Office such as undertaking a transfer risk assessment, and executing data protection clauses in the form of the International Data Transfer Agreement (IDTA), an International Data Transfer Addendum to the EU Standard Contractual Clauses or the UK Binding Corporate Rules (UK BCRs) as applicable.

Change in Terms of Privacy

We reserve the right to alter our privacy policies. Any changes to this Notice will be posted on this page. This Website is controlled and operated by Rebecca Udall Limited from its offices within the United Kingdom. We make no representations that materials, information, or content available on or through this Website are appropriate or available for use in other locations, and access to them from territories where, accessing such materials, information, or content is illegal or prohibited. Those who choose to access this Website from other locations do so on their own volition and are responsible for compliance with applicable local laws.

Third Party Links

You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their privacy policies whatsoever as we have no control over them.

Payments

In order to enable our consumers to purchase our products, we use third-party services for payment processing (for example, payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your Personal Data is governed by their respective privacy policies. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Apple Store In-App Payments

Their privacy policy can be viewed at https://www.apple.com/uk/legal/privacy/data/en/apple-pay/

Google Pay

Their privacy policy can be viewed at https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=en-GB and at https://policies.google.com/privacy

PayPal

Their privacy policy can be viewed at https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Shop Pay

Their privacy policy can be viewed at https://www.shopify.com/legal/privacy/app-users

Amazon Pay

Their privacy policy can be viewed at https://pay.amazon.co.uk/help/201751600

Clear Pay

Their privacy policy can be viewed at https://help.clearpay.co.uk/hc/en-gb/articles/900006078786-Privacy-Policy-

Other service providers we use

In order to help us run our operations, as well as to be able to provide a variety of services and the best customer experience to our customers, we use the following third party service providers:

Xero- Xero is a cloud-based accounting software that we use for book-keeping and accounting purposes.

Their privacy policy can be viewed at https://www.xero.com/uk/legal/privacy/

Reviews.io- Reviews.io is a reviews platform that we use to collect and post customer reviews relating to our service and products once your order has been delivered.

Their privacy policy can be viewed at https://www.reviews.io/legal/user-privacy-policy

Sweet Analytics- Sweet Analytics is a marketing analytics platform that we use to gather data on customer activity when visiting our Website.

Their privacy policy can be viewed at https://sweetanalytics.com/privacy-policy/

Back in Stock- Back in stock is an application that is available on the Shopify App Store. This application allows customers to sign up to receive an instant email, text, or push notification for when their desired out of stock product is back in stock and available for purchase.

Their privacy policy can be viewed at https://backinstock.org/global-privacy-policy/ and https://www.shopify.com/legal/privacy

Gift Reggie: Gift Registry- Gift Reggie is an application that is available on the Shopify App Store. This application allows our customers to create a gift list for any occasion on Shopify and allows them to add in products from our Website.

Their privacy policy can be viewed at https://gift-reggie.eshopadmin.com/privacy and https://www.shopify.com/legal/privacy

Fraud Filter- Fraud Filter is an application that is available on the Shopify App Store. We use this application to protect our Website from orders that could potentially be fraudulent. Fraud Filter flags up suspicious orders, such as high-value orders, so that they do not process before we are able to verify them.

Their privacy policy can be viewed at: https://www.shopify.com/legal/privacy

Access to Personal Data

The GDPR, UK GDPR and The Data Protection Act 1998 give you the right to access the Personal Data that we hold about you. We will provide the Personal Data that we hold on you free of charge as long as it hasn’t been provided to you already. If the Personal Data is a copy of information already provided or is excessive then an administration cost of £10 will be charged. Should you wish to receive details that we hold about you please contact us using the contact details below. You will need to provide suitable evidence that you are the person that the Personal Data pertains to before we will release it. Personal Data will be provided to you within one month of receipt of your request.

Verifying your identity where you request access to your Personal Data:

Where you request access to your Personal Data, we are required by law to use all reasonable measures to verify your identity before doing so.

These measures are designed to protect your Personal Data and to reduce the risk of identity fraud, identity theft or general unauthorised access to your Personal Data.

How we verify your identity:

Where we possess appropriate Personal Data about you on file, we will attempt to verify your identity using that Personal Data.

If it is not possible to identify you from such information, or if we have insufficient Personal Data about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your Personal Data.

We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.

Erasure of your Personal Data

If you are no longer a client with us then you have a right to erasure of your Personal Data. Once we have received your request for erasure we will ensure all Personal Data we hold on you is erased within one month of the receipt of the request, unless we are required to retain your Personal Data under a legal requirement.

Your rights in relation to your Personal Data

Subject to certain limitations on certain rights, you have the following rights in relation to your Personal Data, which you can exercise by sending us an email at customerservice@rebeccaudall.com.

to request access to your Personal Dataand information relating to our use and processing of your Personal Data
to request the correction or deletionof your Personal Data
to request that we restrict our useof your Personal Data
to receive Personal Data which you have provided to us in a structured, commonly used and machine-readable format(e.g. a CSV file) and the right to have that Personal Data transferred to another data controller (including a third party data controller)
to object to the processing of your Personal Data for certain purposes(for further information, see the section below titled ‘Your right to object to the processing of your Personal Data for certain purposes’) and
to withdraw your consent to our use of your Personal Dataat any time where we rely on your consent to use or process that Personal Data. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your Personal Data on the basis of your consent before the point in time when you withdraw your consent.
to prevent us using your Personal Data for direct marketing
to have (in certain circumstances) inaccurate Personal Data corrected, blocked, or destroyed
to access a copy of your Personal Data that is undergoing processing (‘subject access rights’)
to object to automated decisions. We do not, however, use automated decision making
data portability, which allows you to get and use your Personal Data for different purposes
a right to object to processing that is likely to cause or is causing damage or distress.

If you want to (1) tell us to stop using your Personal Data for direct marketing or withdraw consent from us processing your Personal Data for any of the purposes mentioned in this Notice (2) exercise your subject access rights (3) tell us about inaccurate Personal Data you think we hold on you or (4) object to a use you believe we’re making of your Personal Data which is causing, or is likely to cause damage or distress, please contact us by emailing us at: customerservice@rebeccaudall.com

In accordance with Article 77 of the GDPR, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the GDPR.

For the purposes of the UK, the supervisory authority is the Information Commissioner’s Office (ICO), the contact details of which are available here: https://ico.org.uk/global/contact-us/

You are entitled to make a complaint at the Information Commissioner’s Office (ICO) https://ico.org.uk/make-a-complaint/

The ICO’s address is:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Further information on your rights in relation to your Personal Data as an individual

The above rights are provided in summary form only and certain limitations apply to many of these rights. For further information about your rights in relation to your Personal Data, including any limitations which apply, please visit the following pages on the ICO’s website:

You can also find out further information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the GDPR, which is available here: https://gdpr-info.eu

Your right to object to the processing of your Personal Data for certain purposes

You have the following rights in relation to your Personal Data, which you may exercise in the same way as you may exercise your rights described above by writing to us at customerservice@rebeccaudall.com

to object to us using or processing your Personal Data where we use or process it in order to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ (i.e. analysing or predicting your behaviour based on your Personal Data) based on any of these purposes and
to object to us using or processing your Personal Data for direct marketing purposes(including any profiling we engage in that is related to such direct marketing).

You may also exercise your right to object to us using or processing your Personal Data for direct marketing purposes by:

clicking the unsubscribe linkcontained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link.

For more information on how to object to our use of Personal Data collected from cookies and similar technologies, please see the section titled ‘Disabling Cookies’ in our cookies policy, which you can access here: https://rebeccaudall.com/pages/cookie-policy

For information on payment security please see here.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Notice. Please do not hesitate to contact us at customerservice@rebeccaudall.com.